A man was queuing behind a lady about fifty plus year old for a buffet lunch at a seminar.
The lady was shaking her head and murmured to herself, "Oh my god," as she waited in line.
He wondered if she was disgusted with anything she saw.
As she reached the soup section, she took a bowl of soup and drank it directly from it without a spoon while waiting for the queue to move.
A waitress carried a tray of soup spoon towards where she was standing to refill them.
Instead of giving way to her, she signaled to the waitress to go behind her and not to block her way.
After finishing the soup, she placed the empty bowl at the table and took a bread to eat.
She took a handful of portion butter and put them inside her carrier.
She then loaded another handful of the butter into her bag.
At the main dishes section, she scooped some fried rice on her plate and proceeded to take the next dish, mushroom and chicken in cream sauce..
A staff came with a full tray of fried rice to replace the one that was finishing.
The man gave way for the staff to change before taking the rice.
When the lady saw that, she took the scoop for the chicken dish and used it to scoop the fried rice.
Now the scoop meant for the chicken dish was stained with rice grains.
After the man has took his food, he stood at a round table eating his lunch with a friend.
There were two ladies already eating at the same table.
The two of them were taking turns to go get more food (bread, soup, salad, fruits, dessert and main dishes) while their plates were still full of food.
Then he saw one of the ladies slipping two breads into her carrier.
The ladies continued taking and eating more food.
He guessed them must have eaten at least five mango mousse each among other desserts.
Soon enough, one of them returned with a plate of breads.
They then took the tissue and wrapped them before putting into their carrier.
When one of them realized that the man saw what they did, she was seen saying to her colleague, "Take for tea break later."
He wondered if they could finish all the breads they took.
The next moment, he saw the two of them at the table taking more breads.
"I don’t go by the rule book; I lead from the heart, not the head.”
A lady shop owner went to the mobile shop next to her shop to buy a screen protector and casing for her new Samsung S8 edge.
The staff recommended a Japanese brand of screen protector which costs $30.
Being a regular customer, the staff offered her a special price of $25.
The shop owner complained that it's expensive and tried to further lower the price by "threatening" to check with the staff's lady boss, whom she seems to be on good term.
The staff finally lowered the price to $23.
While the staff was fixing the screen protector for her, she was looking through the mobile phone casings on display.
The staff recommended two designs and took them out to let her feel the grip.
Just then another lady regular customer came in to get a casing for her iPad mini.
The shop owner asked both the staff and the lady customer for their opinion on the casing.
The staff said he felt one has a better grip while the two ladies both thought the other one was better.
The staff said, "For guy, I prefer this design."
Soon a conversation started between the three of them about which has a better grip.
The shop owner was complaining to the lady customer about her son having butter fingers.
"There was once his phone just flew out of his hand while he was holding it and walking," she said while mimicking the action.
"I am so scared that I even bought extended warranty just in case," she continued.
I wondered if the new Samsung S8 Edge is for her son.
A man was resting on a bench at a playground after a jog.
There are a few exercise equipment at the playground such as recumbent bike, twisting station and air walker.
A group of kids came running toward the playground from the flat behind and started climbing all around the equipment.
A kid about three year old sat down at one side of the step of the air walker and used it as a swing.
Three friends were messaging each other about meeting up for lunch over the weekend.
One of them suggested going for buffet at a hotel.
Another guy replied, "Eat buffet again cannot lost weight," and suggested going to a cafe where a proper meal with appertizer, main course and a drink would easily cost more than the price of the buffet at the hotel, not including dessert. The irony is that the cafe serves mostly deep fried items and overly sweet desserts and drinks.
Will he order just a main?
Did you read the post about the lady who always lay a tourist map on the restaurant table she eats her breakfast everyday? (Click here)
It turns out that she also place a copy of the tourist map on the sofa seat that she sits on.
Why does she do that?
Do you think she is someone who is particular about hygiene?
If so, why doesn't she bring her own bowl and cutlery? Or does she?
Which will you choose?
1. 4-character password
2. 8-character password
3. 16-character password
4. 100-character password
A sixty plus to seventy year old lady eats breakfast at a Vietnamese restaurant in a upscale shopping center.
The restaurant opens at 7am and there is usually not many customers at that hour.
The lady always sit at the same table.
The tables at the restaurant are plastered with mosaic tiles on the top and the sides.
Without fail, she would take a copy of tourist map and lay it on the table as if it's a table cloth.
There was a top management re-organization at a big corporation.
CEOs of the various business units within the corporation were changed.
A CEO from the hospitality business unit was assigned to take over the commercial business unit..
He arranged for a staff communication session to meet the staff in the new business unit.
During the session, he talked about his goals and views about ongoing projects within the business unit. He also encouraged staff to ask him questions about anything at anytime.
A staff decided to send him an email.
Two months later, there is still no reply from the CEO.
A man just bought a cup of freshly brewed traditional coffee from a cafe in a shopping mall.
The plastic holder of the coffee cup was dangling from the fingers of his left hand.
He was looking back at one direction checking out the row of eateries when he banged into a lady who crossed his path.
The lady also didn't see him coming as she had her eyes peeled to her mobile phone.
Both of them were shocked.
The man instinctively lifted his left hand and moved it away from the lady to prevent the coffee from spilling.
By then, there were a few drops of coffee spilled.
He apologized profusely and walked away.
A security guard walked passed and saw the spills on the floor.
He stood there to prevent people from stepping on the spills and stained the floor everywhere while he looked around to find a cleaner.
He saw an elderly man about 10 meters away and signaled to him clean up the mess.
The cleaner came and put up a safety signage.
He took out a roll of toilet paper and started unrolling it on the floor.
He then took a pair of tong to go over the area to clean up the stains before mopping it.
I wondered if that much of toilet papers is needed for the few drops of coffee.
Changi Airport new Terminal 4 is opening soon.
Built at a cost of $985 million Singapore dollar on the old budget terminal site, the new terminal offers travelers a fully automated check in to boarding process with use of facial and thumb print recognition technology and self service stations (issuing boarding pass, luggage check in, custom clearance and at boarding gate).
A green wall outside the building greeting travelers arriving at the terminal. A Peranakan heritage zone that will screens a cultural show on giant screen camouflaged as facade of old shop houses. A 70m by 5m immersive LED screen at departure hall showcasing scenery and Patelclouds, six identical kinetic sculptures spanning 200m that move to choreographed music and lighting changes among others.
If you've noticed, there is extensive use of a particular shape throughout the terminal.
Everywhere you look, you will see it. The ceiling skylight, carpet, marbled floor, fire extinguisher holder. Even the opening between two floors and the Petalclouds sculpture are designed in this shape.
It's the shape of orchid petal which the design of Terminal 4 draws inspiration from.
(Source : Changi Airport Group)
The airport conducted a trial with its reward program members to test out the systems and processes.
I was honored to be picked to take part in the trial.
During the lunch break, the staff pointed to the ceiling skylight and asked if we noticed the shape and asked the 200 plus of participants at the trial if we know what was it.
An auntie shouted, "Png kueh."
If you do not know what is Png Kueh, go google and take a look.
Do you pick and choose when you are buying fruits from the supermarket?
We all do, don't we?
We check for knocks and bruises on papaya, apples, bananas and pears. We scrutinize the boxes of cherries, strawberries, grapes to see if there are any that are turning bad. We press the oranges to feel if they are juicy and if the skin is thick. We hit the watermelon with our hand to hear the sound for water content. We smell the stem of melon for its sweetness. And we not only smell durians, we ask the seller to open them for us to look and press at the flesh to see if they are wet or dry.
Not only that, we choose based on the color and sizes and ask many other things that we feel will help us choose the best ones. We pick the apple that has a glossier skin. We pick the oranges that are bigger. We pour over the boxes of kiwi fruits to find one that we feel are bigger. We study the blueberries skin to see if they look thick.
Watching people buying fruits is interesting. Some take a quick look and choose one after making sure it looks ok. Some take forever.
A lady is buying three boxes of golden kiwi fruit.
There are five kiwi fruits in each box and the weight is indicated on the sticker.
She took them and weighed the boxes individually on the weighing machine.
Is she checking to make sure that she is not being short changed?
Did she open up the boxes on display and pick all the bigger kiwi fruits into the three boxes?
Two siblings were selecting prepacked oranges.
The brother counted two bags to see how many oranges in each bag. One bag has nine oranges and the other has ten. His sister said the one with nine oranges are bigger. They did not check the weight of each bag which they assumed should be the same.
I registered for a free seminar two weeks ago and received an email confirmation immediately.
This morning I received an email informing me that my registration was unsuccessful due to overwhelming response.
I wondered if it has anything to do with me using my personal email address.
Of course, you cannot blame them for rejecting those who used personal email address as they are unable to ascertain if you belong to their target group. Seats are limited and they need to make sure they target the right people.
Interestingly, I received another email inviting me to sign up for this seminar again.
Headline reads "Last chance to register."
There was a news yesterday about a three year old boy being hurt after fare gate closed on him at one of the train station.
The boy's aunt, Ms Ng shared on her Facebook that her nephew was about to walk through the gantry after tapping his fare card when it happened.
She also said that none of the two staff at the office came out to assist her sister when she seek help. The mom then opened the side gate to get to her son.
Ms Ng said her sister was upset that no staff came to her assistance and they even tried to record her conversation with them.
When such incidents happen, you can be sure that an investigation will be carried out and the corporate communication department to be involved in issuing statement.
The senior vice president of the department, Tammy Tan, said the company was "sorry to hear" that the kid was hurt and they have spoken to the father about the kid's condition.
Ms Tan also described how the accident happened after reviewing footage of the CCTV.
"From the footage, the mother who was pushing a stroller, had tapped in first followed by the child and then the father, Mr Lim. As Mrs Lim was making her way through the fare gate, there was a distance between her and the stroller causing the system to recognize this as entry by two separate entities. The stroller passed through the fare gate on the mother's card while the mother did so on the child's card. Therefore, when the child proceeded forward, the flaps of the fare gates closed on him as the system had detected an intrusion. There was no malfunction in the fare gate." (Quote : Channel News Asia)
Fact : No malfunction in the fare gate
Reality : Someone was hurt
For those in the PR field, what do you think of this last statement?
Ms Tan further commented that Mrs Lim should have approached SBS Transit staff for assistance in getting her son through the fare gate instead of opening the side door manually for him though she acknowledged the incident could be better handled - the staff should have come out of the office to check on the situation.
This defence mechanism is probably implemented to deter commuters who are trying to cheat the system for a free ride by tailgating other commuters who tapped on the gantry in front of them.
But it is also potentially dangerous as you can see from the incident above.
If you look at the system in Singapore, it isn't that bad. I suspect the few times that I encountered the fare gate closing on me were due to me tapping the card too close to the commuters in front and the system didn't read my card or perhaps lagging problem especially when traffic is high.
In fact, the fare gate on BTS train in Bangkok seems to close much faster than here. I had been hit by the fare gate countless times that now I always make sure there's no one in front of me and I'm ready to go through before tapping my fare card.
In Singapore, there are wider fare gates for those with baby pram or those on wheel chair to pass through. But you see other commuters not giving way to those who need it. In Bangkok, there aren't any. But the service of the staff at the train station is way way way much better than here. If you are carrying a baby or pushing your kid in a pram, if you are pushing luggage, and if you are an elderly, the security guard will let you go through by a side gate. He or she will then take your fare card and tap it at the fare gate before returning it to you. As parent with kids and pram, as commuter with luggage and as elderly who may be slightly slower, you do not have to fight and jostle with the massive and messy crowd traffic. Most importantly, it's so much safer for these groups of commuters.
After this incident was reported, it seems there were similar experiences by parents which probably went unreported.
The question is - will anything be changed?
P.S. Ikea re-introduced their popular and famous fried chicken wing on 3rd July 2017 after temporarily suspending sale of it on 23rd May 2017 on customers' feedback.
A man was standing besides a young lady on the train.
There was a plastic bag of things sling over the lady's right forearm while she was fiddling with her mobile phone with the other hand.
She opened the calculator function on her mobile phone and started pressing some numbers.
"78+42/2," she typed.
Then she erased and retyped, "78+42=120/2=60."
78+42 may be a little difficult for some of us. But 120/2?
He wondered if she was really bad in math, too tired to think, just lazy or it's just too convenient to just flip out the phone.
A guy sent a feedback to the National Parks Board (NParks), a government agency in charge of all public parks in Singapore.
A NParks manager accidentally sent his comment on the feedback for someone within the agency back to the guy.
It reads "I believe this guy is out to find trouble with NParks."
That reminds me of an incident where I accidentally "forwarded" my comment about what happened at a company's event that I attended meant for my friend back to the company.
"Quite airy and fairy," I commented at the end of my email.
I only realized it when my friend did not reply to my email.
I had clicked "Reply" instead of "Forward."
Maybe they believe this guy is out to find trouble with them.
David Lee Roth is the lead singer of American hard rock band Van Halen.
The band touring contract is fifty-three pages long.
The contract laid out the technical specifications and security requirements for their concerts. It also included their food and beverage requirements.
Roast beef, fried chicken or lasagna with sides of Brussels sprouts, broccoli or spinach are served on even calendar days. On odd days, steak or Chinese food with green beans, peas or carrot are served. No plastic or paper plates and plastic cutlery are to be used when serving dinner.
There is a "Munchies" section on page 40 of the contract which asked for potato chips, nuts, pretzels and "M&M's chocolates (WARNING: ABSOLUTELY NO BROWN ONES)."
To many people, they took it as a request from pampered, spoilt and egoistic superstar.
Van Halen's concerts were extravagant with gigantic stage set, spectacular lighting effects and sound systems. But many of the venues they performed at were outdated and couldn't accommodate the production size.
It turned out the fifity-three pages long contract spelled out point-by-point instructions to make sure that the promoter at each venue provided enough physical space and electrical power. The band wanted to make sure no one got killed by a collapsing stage or a short-circuit.
But how are they going to ensure that the promoter had read the whole contract and followed all the safety procedures?
By checking for brown M&M's.
When Roth arrived at the venue, he'd go backstage to check out the bowl of M&M's. If he saw brown ones, he knew the promoter hadn't read the contract carefully and he had to do a serious check to make sure the important equipment are properly set up.
He also made sure that he trash the dressing room if there were no brown M&M's so that other will take it as rock-star folly.
I don't know.
I don't know.
I don't know.
I don't know.
I don't know.
Repeating it does not make it easier.