He wanted to find out if his earlier request for wheelchair assistance for one of the passengers on a flight he booked under his account has been added.
He is not one of the passengers for this flight.
The agent asked him, "Do you have authority to access the booking?"
He replied, "I am the one who booked the flight."
The agent asked him again, "Are you authorized to access the booking?"
He replied, "I booked the flight under my registered account."
The agent asked again, "Are you authorized to access this?"