A pair of free air tickets to Chiang Mai, Thailand for travel between 5 to 30 November 2013 in return for my participation in a contest.
Any dates I select will be subject to availability on a first come first serve basis. So I reckon there must be more than one winner.
I decided on the dates and emailed it to the person in charge.
While waiting for his confirmation, I went searching for hotels. Time is tight and it looks like many hotels are fully booked during the dates I've selected.
It's when I realized that the dates I've chosen coincides with the Loy Krathong festival.
My plan is to stay for 4 days in early or mid November as I've a trip coming up in early December to Bangkok. As this airline has limited flights to Chiang Mai, there's really not many other choices for me.
So I'm caught in a limbo.
Hotel choices are getting fewer and fewer each day I do not receive any reply from the airline.
Now, that sets me thinking.
Do you see your business as just as it is? Or do you see yourself a part of a bigger picture?
Do you see yourself as a dot? Or do you see how your dot connects to the other dots from your customer's point of view?