As usual, you will hear all the IVR (Interactive Voice Response) recording with the options for you to proceed.
After hearing all the options and pressing the relevant numbers and while waiting to speak to a human, this is what happened.
"Our customer service officers are still busy, press 1 to continue holding."
"Our customer service officers are still busy, press 1 to continue holding."
"Our customer service officers are still busy, press 1 to continue holding."
"Our customer service officers are still busy, please call back again."
And the call was cut.