A customer had his phone date changed without his knowledge and was not able hit the target for three weeks as the data could not be synced.
He wrote in and was told that they cannot award the spin chance to him.
What are the chances that he will hit 40, 60, 80, 100 and 200 points by awarding the three spin chances to him?
Yet the corporation spends millions to advertise that they are a caring company.